Privacy Policy

  1. Introduction
  2. At Donks Cleaning Services, we are committed to protecting the privacy and security of the personal information of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. We encourage you to read this policy carefully to understand our practices regarding your personal information.
  3. Collection of Personal Information
  4. We may collect certain personal information from you when you use our services, such as your name, contact information, and payment details. This information is necessary to provide the services you request and to ensure a seamless and efficient customer experience.
  5. Use of Personal Information
  6. We use the personal information we collect to:
    • Provide and deliver the requested cleaning services
    • Process payments and maintain financial records
    • Respond to inquiries, requests, and feedback
    • Send important notices and updates about our services
    • Ensure compliance with legal obligations
    • Improve our services and develop new offerings
    • Analyze customer behavior and preferences
  7. Protection of Personal Information
  8. We take appropriate safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review our security practices and employ reasonable measures to ensure the confidentiality and integrity of your information.
  9. Data Retention
  10. We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely dispose of it.
  11. Third-Party Disclosure
  12. We may disclose your personal information to trusted third-party service providers who assist us in delivering our services, such as payment processors or IT support. These third parties are contractually bound to protect the confidentiality and security of your information and are not authorized to use it for any other purpose.
  13. Cookies and Tracking Technologies
  14. We may use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, and gather demographic information. You have the option to modify your browser settings to decline cookies; however, this may affect your ability to use certain features and functionalities of our website.
  15. Updates to this Privacy Policy
  16. We may revise this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on our website, and we encourage you to review the policy periodically. Your continued use of our services after the changes become effective constitutes your acceptance of the revised policy.
If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please reach out to us using the contact information provided on our website. We are committed to addressing any inquiries promptly and resolving any issues to the best of our ability.
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